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Refund Policy

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AjonTec Space

Effective Date: 15 June 2026
Last Updated: 15 June 2026

1. Introduction

This Refund Policy governs all purchases, subscriptions, services, software, digital products, website builder plans, hosting services, domain registrations, AI services, marketing services, and other offerings provided through AjonTec Space, operated by Dream Blend Solutions Pvt. Ltd.

By purchasing any service or product from AjonTec Space, you acknowledge and agree to this Refund Policy.

2. General Refund Principle

Due to the nature of digital services, software subscriptions, cloud services, hosting services, website builder plans, AI-powered services, and downloadable products, all purchases are generally non-refundable unless expressly stated otherwise in this Policy or required by applicable law.

3. Eligible Refund Situations

A refund request may be considered only under the following circumstances:

A. Duplicate Payment

If a customer is charged more than once for the same service due to a technical error, duplicate transactions may be refunded after verification.

B. Failed Service Activation

If payment is successfully completed but the purchased service is not activated within a reasonable period and our support team is unable to resolve the issue.

C. Unauthorized Payment

If a payment is proven to have been made fraudulently without the account holder's authorization, subject to investigation and legal verification.

D. Legal Requirement

Where applicable law requires a refund to be issued.

4. Non-Refundable Services

The following products and services are strictly non-refundable once purchased, activated, delivered, processed, registered, configured, or initiated:

Digital Products

  • Software Licenses
  • SaaS Subscriptions
  • Website Builder Plans
  • Mobile Applications
  • Plugins
  • Templates
  • Digital Downloads
  • Online Tools
  • AI Credits
  • API Credits

Website Services

  • Website Design
  • Website Development
  • Website Customization
  • Bug Fixes
  • Technical Support
  • Consultation Services

Domain Services

  • Domain Registration
  • Domain Renewal
  • Domain Transfer
  • Premium Domains

Hosting Services

  • Shared Hosting
  • VPS Hosting
  • Cloud Hosting
  • Dedicated Servers
  • Hosting Renewals

Marketing Services

  • SEO Services
  • Social Media Marketing
  • Google Ads Services
  • Facebook Ads Services
  • WhatsApp Marketing
  • Email Marketing

Third-Party Services

Any service delivered through third-party providers is subject to the policies of the respective provider and is generally non-refundable.

5. Subscription Services

Monthly, quarterly, annual, or lifetime subscriptions are non-refundable once activated.

Cancellation of a subscription prevents future billing but does not entitle the customer to a refund for previous payments.

6. Trial Services

Where free trials are offered:

  • Users must evaluate the service during the trial period.
  • No refund will be issued after conversion to a paid plan.

7. Customer Responsibility

Customers are responsible for:

  • Reviewing service descriptions before purchase.
  • Verifying compatibility with their needs.
  • Testing trial versions where available.
  • Providing accurate account information.

Refunds will not be granted because:

  • Customer changes their mind.
  • Customer no longer requires the service.
  • Customer purchased the wrong plan.
  • Customer did not use the service.
  • Customer lacks technical knowledge.
  • Customer expectations differ from actual features clearly described.

8. Refund Request Procedure

To request a refund, customers must submit:

  • Full Name
  • Registered Email Address
  • Transaction ID
  • Payment Date
  • Service Purchased
  • Detailed Reason for Request

Refund requests must be sent to:

Email: support@ajontec.store

9. Refund Review Process

All refund requests are reviewed individually.

The Company reserves the right to:

  • Request additional documentation.
  • Verify transaction authenticity.
  • Approve or reject requests based on evidence provided.
  • Conduct fraud prevention checks.

The Company's decision shall be final, subject to applicable laws.

10. Processing Time

If a refund is approved:

  • Processing may take 7–30 business days.
  • Refunds will be issued through the original payment method whenever possible.
  • Banking delays are outside our control.

11. Chargebacks and Payment Disputes

Before initiating a chargeback with a bank or payment provider, customers agree to contact our support team and allow a reasonable opportunity to resolve the issue.

Fraudulent chargebacks may result in:

  • Account Suspension
  • Account Termination
  • Service Restrictions
  • Legal Action

12. Promotional Offers

Services purchased under:

  • Discounts
  • Coupons
  • Promotional Campaigns
  • Special Offers
  • Limited-Time Deals

may be subject to additional refund restrictions or may be non-refundable.

13. Service Suspension and Termination

No refunds will be provided if an account is suspended or terminated due to:

  • Violation of Terms & Conditions
  • Fraudulent Activity
  • Abuse of Services
  • Illegal Activities
  • Security Violations

14. Limitation of Liability

To the maximum extent permitted by law, Dream Blend Solutions Pvt. Ltd. shall not be liable for:

  • Indirect Losses
  • Business Losses
  • Data Loss
  • Revenue Loss
  • Profit Loss
  • Opportunity Loss

arising from refund decisions or service usage.

15. Policy Changes

We reserve the right to modify, amend, or update this Refund Policy at any time.

Changes become effective immediately upon publication on the website.

Continued use of Services after changes constitutes acceptance of the revised policy.

16. Governing Law

This Refund Policy shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Samastipur, Bihar, India.

17. Contact Information

AjonTec Space
Operated by Dream Blend Solutions Pvt. Ltd.

Website: https://ajontec.space

Email: support@ajontec.store

Support Email: info@dreambspl.com

Phone: +91 9135006105

Address:
2nd Floor, Dharampur Chowk,
Tajpur Road, Samastipur,
Bihar – 848101, India